Frequently Asked Questions
Where is Alta Surprise located?
Alta Surprise is located at 16230 N Litchfield Rd, Surprise, AZ 85374. Our convenient West Valley location puts shopping, dining, entertainment, recreation, and more within easy reach.
What major employers are near Alta Surprise?
Alta Surprise offers convenient access to employment centers throughout Surprise and the greater West Valley, including Luke Air Force Base, Amazon, and Nestlé.
What shopping, dining, and entertainment options are nearby?
You'll find a variety of shopping, dining, entertainment, and recreation options in Surprise and throughout the surrounding West Valley. Explore what's nearby on our Neighborhood page.
What apartment home types are available?
Alta Surprise offers studio, one-, two-, and three-bedroom apartment homes with upscale finishes and modern features. Apartment interiors include custom cabinetry, Luna Pearl granite countertops, designer tile backsplashes, and smart-home features in select homes.
How much does an apartment at Alta Surprise cost?
Pricing varies based on floor plan, availability, lease term, and other factors. Visit our Floor Plans page to view current availability and Total Monthly Leasing Price information. The Total Monthly Leasing Price includes base rent plus applicable fixed mandatory monthly fees.
What lease terms are available?
Alta Surprise offers lease terms ranging from 13 to 16 months.
Does Alta Surprise have in-unit washers and dryers?
Yes. Alta Surprise apartment homes include a washer and dryer.
What appliances are included in the apartments?
Apartment homes include a refrigerator with ice maker, stove, dishwasher, microwave, washer, and dryer.
Is Alta Surprise pet-friendly?
Yes. Alta Surprise is a pet-friendly community with a leash-free pet park and pet spa for four-legged residents.
How many pets are allowed per apartment?
We allow up to two pets per apartment.
What are the pet fees and monthly pet rent?
Monthly pet rent is $40 per pet. A $200 refundable deposit and $200 nonrefundable pet fee apply per pet.
Are there breed or weight restrictions?
Breed restrictions apply. Please contact the leasing team for current details.
What resident amenities does Alta Surprise offer?
Alta Surprise offers spaces designed for working, relaxing, and connecting, including coworking spaces, an entertainment lounge, fitness center, and micro market. Visit our Amenities page to explore the full list.
Does Alta Surprise offer coworking spaces?
Yes. Alta Surprise features a coworking space with Wi-Fi, giving residents a convenient place to work outside their apartment home.
Does Alta Surprise offer EV charging?
Yes. Alta Surprise offers four on-site Level 2 Chargepoint EV charging stations.
Is parking available?
Yes. Assigned parking is available for $30 per month, along with unassigned parking.
How do I schedule a tour?
Contact the Alta Surprise leasing team through the Contact Us page or call 877.648.9178 to learn more about touring the community. The leasing office is open Monday through Friday from 10 a.m. to 6 p.m. and Saturday and Sunday from 10 a.m. to 5 p.m.
Do you offer virtual tours?
Yes. Explore available options on our Virtual Tours page.
What leasing specials are currently available?
Leasing specials may change throughout the year. Visit the Alta Surprise home page or call the leasing office at (877) 648-9178 for current offers.
How long does it take for an application to be approved?
Applications are generally reviewed within 24 to 48 hours, or approximately two business days.
Is renter's insurance required?
Yes. Renter's insurance with $100,000 in liability coverage is required.
What utilities are residents responsible for?
The Alta Surprise leasing office handles water, sewer, trash, and pest control on residents' behalf. Residents are responsible for arranging other services, including electricity, internet, cable, and phone service, as applicable.
What should I expect before moving into my apartment?
Before move-in, the Alta Surprise team cleans your apartment and checks that systems and appliances are working properly so you can settle in with confidence.